Overview

See your system clearly, and change it

It has as never been more confusing for tech & society leaders to drive meaningful change in their system:

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• The pace of tech change is disorienting — and your system feels more uncertain than ever.

• AI hype hides what really matters — the people, relationships, and power dynamics you’re actually trying to shift.

• Everyone claims to be an “AI expert” — but it’s tough to tell what’s real, what’s noise, and what actually matters for your work.

 

I’ve led digital transformation in complex public institutions, built multi-stakeholder alliances for an equitable digital future, led an award-winning coalition against mis-and disinformation, and created a 500+ member peer-learning network of tech & society policymakers, scholars, and practitioners.

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As I looked for concrete, practical systems change frameworks to guide my work, nothing hit the mark.

• They assumed certainty and neat causality — but my systems were uncertain and adaptive.

• They treated tech as the driver of change — but I saw how people, power, and tech continually shape one another.

• They reduced trust, power, and relationships to abstractions — when in fact, these are the levers of transformation.

 

That’s why I built Systems Change for Tech & Society Leaders, a live course with a 250+ page Playbook full of practical tools so that you can:

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• Cut through hype and see your system clearly

• Anticipate how tech & power reshape your system under uncertainty

• Align technology with your vision of the future, not the other way around

• Craft interventions that shift behaviors and catalyze true systems change

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Cohort 4: 9:00 am PT - 11:00 am PT on October 31, November 7, 14, and 21.​

Cohort 5: 9:00 am PT - 11:00 am PT on November 19, December 3, 10, and 17.

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What to expect

 

 

 

 

 

 

 

 

​Who is this for?

 

You’re someone who’s trying to make change happen on tech & society issues but your system is stuck in place — you’re running huge consequential pieces of work and you can’t figure out how to make the system work for you.

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This course is best suited for…

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• Funders focusing on issues of tech & society, and trying to align their programs and grantees towards collective action.

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• Non-profit & public interest leaders who want to craft strategies that align AI to their vision of the future, not the other way around.

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• Senior policy, product, and partnership managers who want to shift the status quo in their company.

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• Scholars, consultants, and ecosystem builders who think in systems but want frameworks and strategies to guide their practical interventions.

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But you don’t have to fit in exactly with the above to learn something from this course. If you are starting to see that technology is a proxy for power, and you want to do something about that, this is the course for you!

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​Here’s what you’ll get

 

This is a highly-interactive two-day course that will give you tactics which you can immediately implement into your work. This includes:

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• 💻 8 hours of live & interactive sessions where you’ll learn new strategies and frameworks that will get you out of your system funk, complete with hands-on practice in a lab-like environment and a subsequent Q&A session.

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• 📓 250-pg workbook full of exercises & tools to provide you with helpful context and new challenges during the course, and great to refer to afterwards as you start to put your strategies into practice

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• ✨ A 1:1 coaching session with me, where I can guide you through any obstacles that are specific to your situation

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• 💬 Exclusive access to monthly meetups with tech & society leaders to coach one another and share tips about frameworks learned in the course. With participants from organizations like New_Public, Center for Tech & Civic Life, Siegel Family Endowment, Stanford’s Digital Civil Society Lab, LAist, and many more.

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• ➕ Hands-on Capstone Project: You’ll develop a ‘Customized Systems Change Plan’ and get personalized feedback from me in the 1:1 coaching session.

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• 💌 Bonus: you also get a free subscription to Untangled for a year!

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Course Structure

This course has four modules:

 

1. See Your System Clearly: The pace of tech change is dizzying, and uncertainty makes it hard to know where to focus. In this module, you’ll learn how to cut through the noise and see your system for what it is. You’ll map the key frames, power dynamics, information flows, feedback loops, and relationships that drive its behavior — and surface the blind spots that keep you and your system stuck. You’ll walk away able to:

• Map the core parts of your system and how they interact

• Spot the narratives and frames that hide deeper dynamics

• Identify blind spots where interventions often fail

 

2. Anticipate System Shifts: Tech hype hides what’s really changing — and what’s not. In this module, you’ll learn to anticipate how your system is shifting by applying sociotechnical frameworks that show how people, power, and technology continually shape one another. You’ll build the capacity to spot genuine inflection points — and points of leverage!— rather than chasing the latest buzzword. You’ll walk away able to:

• Distinguish hype from meaningful shifts in your system

• Use sociotechnical frameworks to analyze change

• Anticipate how tech and power co-evolve in practice

 

3. Reframe & Repurpose Your System: You now have the tools of systems change, but real-world contexts are full of differences — across teams, organizations, and cultures. This module equips you to align diverse groups around a common vision, negotiate across differences, and ensure technology is repurposed to serve your people and your purpose— not the other way around. You’ll walk away able to:

• Reframe challenges to open new pathways for action

• Align diverse stakeholders around shared purpose

• Repurpose data & technology to serve your system’s goals, not override them

 

4. Reconfigure & Re-pattern Your System: With shared purpose in place, the challenge is reshaping how the system actually works. In this module, you’ll learn how to facilitate collective sensemaking, distribute decision-making, and shift feedback loops. You’ll practice translating across difference, using enabling constraints to foster new behaviors, and acting interdependently so that patterns of change take root and endure. You’ll walk away able to:

• Facilitate collective sensemaking under uncertainty

• Design enabling constraints that spark new behaviors

• Shift feedback loops and decision-making to reinforce change

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